VISIT OUR STORE IN BANGLADESH

House 42/B, New Eskaton Road,
Hatirjheel (Behind BIAM School), Dhaka.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the same product as shown in the picture. However, please note that slight variations in color may occur due to lighting or screen resolution. We ensure all product images are taken from actual stock for accuracy.

Where can I view my sales receipt?

You can view your sales receipt in your account dashboard.
Just log in, go to My Account → Orders, and click on the order you want — the receipt/invoice will be there for download or print.

How can I return an item?

to return, and click on “Request Return” (if available) or contact our support team for assistance. Then, follow the instructions provided for packaging and shipping.  Note: Items must be returned within the allowed return period and in their original condition.

Will you restock items indicated as “out of stock?”

Yes, we regularly restock popular items marked as “out of stock.” If a specific product you’re interested in is unavailable, we recommend contacting our support team — we’ll let you know as soon as it’s back in stock!

Where can I ship my order?

You can ship your order to any valid address within our delivery coverage area. During checkout, simply enter your shipping address, and we’ll deliver your order right to your doorstep. For any special delivery requests or to check if your area is covered, feel free to contact our support team.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS